Secure AI & Automation for Enterprise Scale

Steelab Tech is a young tech startup based in Vietnam, focusing on developing software solutions powered by AI. With a small team of around 10 passionate members, we continuously learn and improve to deliver practical and high-quality products.

We offer services in AI/Machine Learning and Web/App/Game development, while gradually expanding our capabilities in emerging technologies. So far, we have contributed to and completed around 50 projects across various industries.

Although we are a small team, we are committed to working with dedication, flexibility, and a strong desire to become a reliable partner in our clients' technology journey.

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Our Portfolio arrow_outward

Trusted by Leading Teams

Specialized AI Solutions

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OpenClaw

AI-driven data extraction and large-scale analysis pipelines for internal knowledge, market intelligence, and automated reporting.

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Workflow Automation

Automate complex, cross-team processes with rule-based orchestration, AI agents, and built-in quality checkpoints.

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Legal AI

Legal document intelligence for contract review, clause comparison, compliance checks, and risk scoring.

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Internal AI Copilot

A secure internal assistant connected to enterprise knowledge bases, designed for fast answers and controlled data access.

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AI Gateway

A centralized Multi-LLM gateway with policy enforcement, routing controls, observability, and spend governance.

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Custom AI Models

Build and fine-tune domain-specific AI capabilities for industry workflows, decision support, and regulated operations.

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Platform Architecture

A resilient five-layer architecture designed for secure scaling, consistent performance, and governance across enterprise AI workloads.

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Application Layer

SaaS Dashboard · Mobile App · REST API

User Interfaces

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Cloud LLM Cluster

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Cloud LLM Platform

GPT-4o · Claude 3.5 · Gemini 2.0 · Llama 3

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AI Gateway

Auth · Rate Limit · Cost Control · Audit Log

Central Security Layer

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Vector DB & RAG Engine

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AI Processing

Vector DB · RAG Engine · Context Enrichment

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Data Sources

ERP · CRM · Documents · Internal Systems

Enterprise Data Layer

Featured Projects

10+ production deployments delivered for Vietnamese enterprises with measurable impact on operations, risk control, and AI adoption speed.

Retail

Omnichannel Retail Operations Hub

Built an AI-assisted customer operations stack that unified chat, order updates, and escalation workflows across web, social, and call-center channels. The project included intent routing, SLA tracking, and automated fulfillment handoff to reduce queue pressure during peak campaigns.

-62% support workload +28% ticket resolution speed 24/7 omnichannel coverage

Legal

Internal Legal AI Review Platform

Delivered a contract intelligence workflow that extracts obligations, flags risky clauses, and compares revisions against approved templates. Legal teams gained a structured review dashboard with citation-level traceability for each recommendation.

-55% contract review time Fewer legal drafting errors Clause-level risk scoring

Logistics

Intelligent Logistics Orchestration

Implemented predictive ETA models and dispatch optimization to rebalance routes in real time. The solution integrated shipment events, depot constraints, and driver capacity to improve delivery reliability across the full distribution network.

-31% route cost +24% on-time delivery Real-time risk alerts

Finance

AI Transaction Risk Intelligence

Designed a real-time fraud detection layer that scores transactions by behavioral patterns, channel anomalies, and historical context. Risk teams received prioritized alerts with explainable signals to accelerate investigation and resolution.

99.9% detection accuracy Lower false positives Real-time investigation queue

SaaS / Startups

B2B SaaS with Embedded AI Gateway

Integrated enterprise AI capabilities into an existing B2B SaaS product with tenant-level governance, usage metering, and budget controls. Product teams launched AI features quickly without exposing sensitive customer data.

Launched in 6 weeks Higher product retention Tenant-level cost governance

Manufacturing

Factory Workflow Automation

Automated cross-functional approval chains, production exception handling, and shift-level reporting to eliminate manual bottlenecks. Operations leaders gained a transparent view of throughput and pending actions across plants.

-55% approval cycle time Transparent internal workflows Faster escalation handling

Real Estate

AI Project Advisory Assistant

Built a sales intelligence assistant that matches prospects to suitable projects, summarizes legal and financial details, and auto-generates follow-up sequences. Teams improved lead qualification while shortening time-to-consultation.

+39% qualified leads Shorter sales cycle Automated follow-up flows

Import / Export

Multilingual Contract Standardization

Delivered an AI review engine for bilingual contracts that detects contradictory terms, highlights translation risk, and proposes approved standardized language. Legal and trade teams aligned faster on negotiation-ready versions.

-70% interpretation errors Faster contract execution Bilingual clause consistency

Technology

Enterprise Multi-LLM Control Plane

Implemented policy-based model routing across OpenAI, Claude, and Gemini with centralized observability and security controls. Platform teams balanced quality, latency, and cost while preserving auditability for every AI transaction.

-25% LLM spend Stronger data security Unified audit + policy logs

Featured Projects

Real production AI projects delivered for Vietnamese enterprises, with direct visual references for each deployment.

Retail AI

Omnichannel Retail Operations Hub

AI, Automation, Customer Ops

AI chatbot and workflow automation handled customer support and order orchestration in real time across multiple channels.

Legal AI

Internal Legal AI Platform

AI, Compliance, Risk Governance

Automated clause analysis and risk extraction helped legal teams make faster and more consistent decisions.

Logistics AI

Intelligent Logistics Orchestration

AI, Logistics, Forecasting

AI predicted delays, optimized dispatch routes, and improved overall network performance.

Finance AI

Real-Time Transaction Monitoring

AI, Finance, Fraud Detection

Real-time risk scoring and fraud alerts supported transaction control teams with explainable signals.

SaaS AI

B2B SaaS with Embedded AI Gateway

SaaS, Multi-tenant, API

Teams integrated AI quickly into an existing product while controlling LLM costs per tenant.

Manufacturing AI

Factory Workflow Automation

Automation, Workflow, Manufacturing

Automated internal workflows reduced bottlenecks between departments and accelerated approvals.

PropTech AI

AI Assistant for Project Advisory

AI, CRM, Lead scoring

AI matched customer intent to suitable projects, summarized details, and improved lead nurturing quality.

Trade AI

Multilingual Contract Standardization

AI, NLP, Import / Export

AI compared bilingual clauses, detected conflicts, and suggested standardized negotiation-ready versions.

Platform AI

Centralized Multi-LLM Platform

AI Gateway, Security, Cost control

Smart routing across multiple LLMs enabled unified logging, policy control, and centralized cost governance.

Industry Use Cases

AI solutions tailored to the operational realities of each business domain.

AI-Optimized Financial Operations

Detect suspicious transactions with up to 99.9% model-level precision on tuned datasets.
Automate financial report analysis and generate forward-looking cash-flow scenarios.
Deliver personalized advisory copilots for different customer tiers and risk profiles.

AI finance dashboard with performance metrics and fraud-risk analytics

Platform Architecture

Enterprise AI Control Architecture

This architecture section is placed after business outcomes for readability, while still mapping the five operational layers that secure and govern enterprise AI usage end to end.

AI Orchestration Center

Every application request flows through a controlled pipeline for identity verification, policy enforcement, model routing, logging, and compliance auditability.

PII Redaction Enabled

Prompt Defense Active

Model Routing Policy-Based

Audit & Compliance Decree 13 Ready

Layer 01

Data Connectivity

ERP, CRM, Helpdesk, document storage, and internal systems.

Layer 02

Context Engine

RAG, vector search, and role-aware context enrichment.

Layer 03

Security Gateway

PII masking, prompt injection defense, quotas, rate limiting, and auth.

Layer 04

Multi-LLM Router

Route to OpenAI, Claude, and Gemini by quality, latency, and cost policy.

Layer 05

Business Applications

AI chat, workflow automation, legal copilots, and secure internal assistants.